English Digital Communications and Social Media Coordinator

Published: 05.21.2024
Type CDI

Location: France or Switzerland – other locations can be discussed
Contract Start Date: As soon as possible
Application Deadline: 9 June 2024

SOS MEDITERRANEE is an international humanitarian organization dedicated to saving lives at sea. Founded in 2015, the initiative emerged as a response to the escalating humanitarian crisis in the Central Mediterranean, and the lack of adequate state rescue capacity on the deadliest maritime migratory route in the world. Created by a group of European citizens, our maritime and humanitarian organization has three missions:

1. To rescue people in distress at sea
2. To protect and assist survivors on board our ship
3. To bear witness and raise awareness about the tragedy unfolding in the central
Mediterranean.

Today, SOS MEDITERRANEE is a network composed of four European entities (Germany, France, Italy, Switzerland) sharing the objective to support our rescue operations at sea. Search and Rescue (SAR) operations have been carried out since February 2016 in the Central Mediterranean off the Libyan coasts with the chartered ships Aquarius and Ocean Viking. To date, over 40,000 people have been rescued by SOS MEDITERRANEE.

Mission Objectives:

Under the leadership of the International Development Director, the English digital communications and social media coordinator will report to the English communications manager to develop and implement an international digital marketing and communications strategy in order to enhance SOS MEDITERRANEE’s online presence, bolster international visibility, and engagement. This aims to support international development and drive international fundraising and advocacy efforts.

Key Responsibilities:

  1. Digital engagement strategy development and implementation
    • Develop and implement an international social media and digital communications strategy aligned with SOS MEDITERRANEE’s international development goals.
    • Manage content creation, scheduling, and dissemination across various digital platforms.
    • Conduct digital innovation monitoring in the international humanitarian sector, and drive innovative approaches for online engagement, storytelling, and brand awareness.
  2. Support fundraising efforts
    • Enhance international digital fundraising efforts, contribute to international fundraising campaigns, and measure campaign impact.
    • Oversee sponsorship, tracking, affiliation, display, and referencing activities, in coordination with SOS MEDITERRANEE’s network fundraising teams.
    • Enhance understanding of international Target audiences and acquisition/development opportunities (media strategy/space purchase).
    • Select and oversee external partners and providers in the digital domain.
    • Manage traffic, visit, and conversion indicator reporting.
  3. Digital campaigns and website management
    • Support the planning and execution of international digital campaigns to drive social change and promote SOS MEDITERRANEE’s mission internationally.
    • Lead creation of high-quality, compelling content including visuals, videos, and written materials in English for digital platforms, newsletters, and the international website.
    • Upload and manage content on the international website, ensuring brand consistency, SEO requirements, and impactful storytelling.
    • Coordinate with internal and external stakeholders to ensure cohesive content creation.
  4. Social Media Management
    • Monitor international trends, analyze data, and optimize strategies based on analytics and insights.
    • Collaborate with teams to support campaigns, events, and fundraising initiatives through social media.
    • Participate in online communications group to co-manage the creation and dissemination of content on social networks.
    • Ensure daily monitoring and reporting on social networks (hateful speech, fake news).

Qualifications and skills:

  • Proven experience (5 years minimum) in digital communications or marketing, international digital fundraising, or similar roles, social media management, preferably within the nonprofit sector.
  • Strong understanding and experience of various social media platforms, analytics tools, digital marketing strategies (experience with google ads, meta-ads, etc.), SEO, and referencing.
  • Experience in leading content creation; use of DTP tools for digital content creation is a plus.
  • Bachelor’s degree in Communications, Marketing, Digital Media, Journalism, Political Studies, or a related field. A Master’s degree is a plus.
  • English native speaker or equivalent proficiency with excellent written communication skills. A second language from the network: French, German, Italian or Arabic would be an asset.
  • Excellent knowledge of the international solidarity sector.
  • Ability to work collaboratively in a diverse team environment, manage multiple projects simultaneously, demonstrate creativity, rigor, meticulousness, versatility, and good stress management.
  • Commitment to SOS MEDITERRANEE mission and values.

Application process:

Interested candidates should submit a CV and a cover letter in English addressing their suitability for the role to recrutementsosmedfr@sosmediterranee.org by 9 June 2024. Please include « English Digital Communications and Social Media Coordinator » in the subject line.

Note:

The organization is committed to diversity and encourages applications from qualified individuals regardless of race, religion, gender identity, sexual orientation, or disability status.

Contract conditions:

  • Permanent contract (open-ended) starting as soon as possible.
  • Location: France or Switzerland – with regular trips between different offices. Other locations can be discussed.
  • Possibility of telecommuting (two days per week).
  • Full-time position, working on a day-rate basis.
  • Annual gross salary: according to SOS MEDITERRANEE’s salary grid and professional experience.

Data collection:

Your personal data will be collected and stored for recruitment purposes. You have the right to access, rectify, erase, or limit data processing. For more information, contact SOS MEDITERRANEE – CS 20585 – 13294 Marseille Cedex 06 – France. rgpd.fr@sosmediterranee.org